the active listener, who will role-play the scenario, and who will be the observer. That is about as short as I can get with anything meaningful. Active Listening Role-Play. 4. It helps establish norms and expectations about group ... Group members role play … For five minutes the speaker elaborates on … Listener has to practice active listening skills – listening attentively to what is being said and what is not quite being said, and demonstrating their listening to the talker by their behaviour. Step 1: One partner takes a turn as speaker, the other as listener and the third takes on the role as observer. Active listening is the ability to focus completely on a speaker, understand their message, comprehend the information and respond thoughtfully. There are several important points to consider as you moderate this exercise: Delegates need to ask one question at a time and in the correct sequence. 3. Listening role–play activity You and two friends can practice effective listening with each another. The observer should see if the active listener is employing active listening techniques listed on the handout. Instruct the role-player of the scenario to “get into” their role and not to just read their role to their partner. Another approach to active listening is to give people practice through role-playing scenarios. If you can substitute a work-related equivalent to replace the holiday scenario, and allow just a little more time than the minimums I have suggested, then so much the better. Social Skill: Active Listening Summary and Rationale Listening is a social skill required for almost all interactions. After discussing this concept give students the opportunity to role play an active listening scenario. If you find it hard to engage in active listening, consider whether there might be something getting in the … Some possible scenarios would include: Talking about summer vacation; explaining what you did over the weekend; or sharing a good book you have read recently. Practice this skill often and it will become easier for you. Practice with these ten suggested topics. Role-Play Scenarios—Exercise 15 minutes 21 Active Listening Techniques—Discussion 10 minutes 22 Using the Three Rs of Conflict Management— 10 minutes 23 Exercise from the Book Managing Workplace Conflict Break 10 minutes Show Between You and Me: Solving Conflict Vignettes— 45 minutes* 24 Discussion Posttraining Survey 15 minutes 34 It is also prerequisite to participating in a group process such as the Thinking for a Change Program. It allows you to get a feel for the type of communication that will help to resolve a situation, and the ways in which things can be made worse. 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